InvestOps Europe 2019

17 - 19 September, 2019

Novotel London West

+44 (0) 207 368 9465

Conference Day Two - Thursday 19th September 2019

8:00 am - 8:55 am Conference Registration and Networking Breakfast

8:55 am - 9:00 am Chairperson’s Opening Remarks:


9:00 am - 9:20 am Opening Keynote Interview: Overcoming operational efficiency challenges - What are the top 3 critical success factors for building a streamlined, cost-efficient investment operations division in 2020?

  • Human capital management- How can you best deploy resources and talent to build a winning investment operations devision in an era of digitization and innovation?
  • Metrics- How can you best measure the performance to maximize efficiencies across your division?
  • Assessing the impact of technology-  How can you best combine humans and machines to unlock new frontiers of performace across your division?
  • Embracing innovation- what are the top 3 technology trends to look out for that will change the way you work?
James Kearney, Head of Global Investment Operations at Vanguard

James Kearney

Head of Global Investment Operations

Lou Rosato

Global Investment Operations Strategy and Industry Engagement

9:20 am - 10:00 am All Star Panel: Spending smart instead of spending big - How can you overcome legacy architecture and integrate agile, future-proof technology to maximise front-to-back efficiency?

  • How can operations better support the front office in improving front-to-back workflow in a cost efficient manner?
  • How can you implement new cutting-edge technology to streamline your processes globally?
  • Re-inventing your workflow- How have buy side leaders replaced legacy technology to transform the middle and back office?
  • How can a technology strategy that embraces consolidation of asset classes on a single platform support multi-asset investing in a simple and cost-efficient way?

Mike Tumilty, Director of Global Operations at Standard Life Aberdeen

Mike Tumilty

Director of Global Operations
Standard Life Aberdeen

Arnaud Zeitoun, Global Head of Transformation at BNP Paribas Asset Management

Arnaud Zeitoun

Global Head of Transformation
BNP Paribas Asset Management

  • Navigating through Global and EU reporting obligations - What is the biggest paradigm shift?
  • 10 Years anniversary of G20 commitment to improve the derivatives market – How are the authorities and industry players embracing the changes in the industry?
  • What is the latest implementation status of phase three of initial margin (IM) requirements for non-centrally cleared derivatives and what are the best practice use cases for implementing them?
  • How has AIFMD impacted the level of integration of the EU AIF market and the structure of the EU depositories market?
  • Benchmark regulation - How can you best manage the volume of contractual work and new risks involved?

Darryl Cornelius, Head of European Regulatory Projects at State Street Global Advisors

Darryl Cornelius

Head of European Regulatory Projects
State Street Global Advisors

Jean-Charles Delcroix, Chief Compliance Officer at Amundi Asset Management

Jean-Charles Delcroix

Chief Compliance Officer
Amundi Asset Management

Susan Hudson, Head of Regulatory Management at UBS Asset Management

Susan Hudson

Head of Regulatory Management
UBS Asset Management

Stéphane Janin, Head of Global Regulatory Development at AXA Investment Managers

Stéphane Janin

Head of Global Regulatory Development
AXA Investment Managers

Patrick Pearson, Head of Financial Market Infrastructure and Derivatives at European Commission

Patrick Pearson

Head of Financial Market Infrastructure and Derivatives
European Commission


10:20 am - 10:50 am Special Guest Speaker: Future-proof yourself - How are RPA, AI and ML going to radically change and shape the future of your profession?

Described as “The Adviser behind the Advisers” and a “Young Kurzweil,” Matthew is the founder and CEO of the 311 Institute, a global futures think tank working between the dates of 2020 to 2070, and is an award winning futurist and author of “Codex of the Future.” Regularly featured in the global media, including AP, BBC, CNBC, Discovery, RT, and Viacom, Matthew’s ability to identify, track, and explain the impacts of hundreds of revolutionary emerging technologies on global culture, industry and society, is unparalleled. Recognised for the past six years as one of the world’s foremost futurists, innovation and strategy experts Matthew helps governments, investors, multi-nationals and regulators around the world envision, build and lead an inclusive, sustainable future.
Matthew Griffin, Fanatical Futurist at 311 Institute

Matthew Griffin

Fanatical Futurist
311 Institute

10:50 am - 11:30 am Morning Break


Chaired  by Virginie O'Shea, Research Director,
Institutional Securities and Investments, Aite Group

11:30 am - 11:50 am Fireside Chat: The future is now - How can you clear and settle trades on current Blockchain infrastructure and what does the future hold for this technology?

Ø  How blockchain is used in asset management and investment operations in particular - overview of  the recent new case study applications of blockchain in fund trading and AML KYC
Ø  Reducing reliance on the clearing system - What does blockchain offer and how have trades already been settled outside the traditional clearing and settlement structure in a legal manner?
Ø  Assessing future potential – how smart contracts can be practically used to create seamless automatic distributor onboarding process?
ØAs well as the successful use cases, what are the deficiencies of DLT technology when commercially applied and how can they be overcome?

Ian Lloyd

Senior Vice President, Investment Operations
Alliance Bernstein

John Dwyer, Blockchain Research Analyst at Celent

John Dwyer

Blockchain Research Analyst

11:50 am - 12:10 pm 360 Perspective: New horizons in alternatives - How can you automate manual processes and scale-up your operations for complex assets and instruments?

  • How are investment operations adapting to the huge uptake in alternatives - What steps are being taken to reduce reliance on manual processes and spreadsheets?
  • What strategie are the buy side putting in place in the next 24 months to mitigate the cost and challenges of supporting alternatives and private debt?
  • Investing in best-of-breed tools for specialised asset classes - What solutions are available?
  • Thriving in a new world of alternatives- How can you best manage your operational risk across a broader variety of non-traditional assets?
  • How to respond to new trading strategies timely enabling front to back integration and speedy on-boarding of new alternative assets?
  • What can asset managers do to adapt to thediversification trend into private capital – is setting up  a dedicated PERE arms the best solution?

Priya Nair

Managing Director and Global Head of Private Capital Services Product Management
RBC Investor & Treasury Services

12:10 pm - 12:40 pm InvestOps Dragons’ Den: Examining the latest and greatest innovations in Investment Operations technology: Which offer true added value and should be considered for your future investment plans?

Join this exciting ‘Dragons’ Den’ style session, where you will hear from four new and innovative start-up FINTECH firms as they present their offerings in a bid to win first place. Listen up as the ’dragons’ review the technologies’ benefits to your business, predict their future success and deliver their verdicts. The ultimate decision is in your hands though, as the audience get to vote for their favourite. Will you find the next big thing?
Gary Abela, Co-Founder and Chief Commercial Officer at Codepan GmbH

Gary Abela

Co-Founder and Chief Commercial Officer
Codepan GmbH

Matthew Cheung

Chief Executive Officer

  • Building resilience into corporate strategy - How should you set up your teams to thrive in fast paced and evolving environment?
  • How is technology changing the way teams are working together and their functions and what is the best team structure to succeed in a highly automated and tech driven industry?
  • Creating a culture of innovation within the organization - What strategies can you put in place to ensure that everybody is driving change?
  • Addressing the digital skill gap and the need to innovate - What skills should you now be looking for when hiring for the future?
  • How do you justify the ROI of long-term solutions intended to draw and develop the best talent?

James Carpenter, SVP, European Funds Administration at PIMCO

James Carpenter

SVP, European Funds Administration

Sean Kennedy, Head of Investment Operations - EMEA at Vanguard

Sean Kennedy

Head of Investment Operations - EMEA

Ersilia Molnar, Chief Operating Officer at Muzinich & Co

Ersilia Molnar

Chief Operating Officer
Muzinich & Co

Krzysztof Wierzchowski, Global Trade Services Director at Franklin Templeton Investments

Krzysztof Wierzchowski

Global Trade Services Director
Franklin Templeton Investments

Paul Miller, Partner at Catalyst Development Ltd (Formerly Managing Director, Knadel)

Paul Miller

Catalyst Development Ltd (Formerly Managing Director, Knadel)

1:20 pm - 2:20 pm Networking Lunch

1:20 pm - 2:20 pm Women in Investment Operations Lunch: Improving the position of women within investment operations - Covering everything from communications, self-branding to career progression

Ø  A boardroom discussion on professional skill development, building a personal brand, and getting ahead on the street
Ø  Enhance your career by learning from, and being inspired by, some of the most successful and influential women leaders
Hosted By:
Cynthia O'Gorman Schem, Chief Operating Officer, Pictet Asset Management
Karen Zachary, Chief Operating Officer, CRUX Asset Management
Cynthia O'Gorman Schem, Chief Operating Officer at Pictet Asset Management

Cynthia O'Gorman Schem

Chief Operating Officer
Pictet Asset Management

Karen Zachary, Chief Operating Officer at CRUX Asset Management

Karen Zachary

Chief Operating Officer
CRUX Asset Management

Chaired  by Virginie O'Shea, Research Director, Institutional Securities and Investments, Aite Group

Navigating The Regulatory Minefield

2:20 pm - 2:40 pm Case Study: Regulatory Reporting Oversight Governance - Why do we need it and how it is structured?
  • What are the different ways organisations deal with all the regulatory implementations and what choices are available to you going forward?
  • How should you set up and position your newly created regulatory oversight team within your organisation to add the most value?
  • Efficiently addressing your regulatory reporting requirements- How to divide and share responsibilities with other teams and put automatic mechanisms into places where they didn’t exist
  • Transparency and clarity- How can you ensure all your teams align and assume responsibility for policy implementation and mandatory projects that take place?

Mary-Patricia Hall, Head of Regulatory Reporting & Oversight at Insight Investment

Mary-Patricia Hall

Head of Regulatory Reporting & Oversight
Insight Investment

Navigating The Regulatory Minefield

2:40 pm - 3:00 pm Fireside Chat: Senior Managers Regime and What is Going to Come as a Result
  • SM&CR - How the are financial firms setting up the processes, lines of reporting and senior managers responsibilities to ensure compliance?
  • Are the smaller companies ready for the general change of culture SM&CR will bring?
  • Introducing reporting lines in fund structures  - How SM&CR ensures managers are acting in the best interest of investorsto drive better individual accountability through transparency, clarity and support?
  • The global dimensions- How will SM&CR stretch beyond the UK and what effects could it have on the wider European landscape?
Lydia Buttinger, Global Head,  Regulatory Engagement and Risk Governance at Aberdeen Standard Investments

Lydia Buttinger

Global Head, Regulatory Engagement and Risk Governance
Aberdeen Standard Investments

Daniel Sandman, Head of Customer Protection at Allianz SE

Daniel Sandman

Head of Customer Protection
Allianz SE

Navigating The Regulatory Minefield

3:00 pm - 3:40 pm 360 Perspective: Setting your roadmap for SFTR: How should you adapt your operations division for increased data and reporting requirements?
  • Reviewing securities lending legal and regulatory framework – how to set up new SFTR infrastructure to guarantee accurate reporting?
  • How to ensure you are obtaining all the data required to enhance settlement?
  • What are the practical solutions that can help with the volume of the SFTR work aligning workflow and allowing  STP?
  • To what extend the firms are being able to delage the function of reporting? 

Chris Slater

Regulatory Management
UBS Asset Management

Buy Side only Workshops (Open to a maximum of 20 delegates)

2:20 pm - 3:20 pm Worskhop TBC:
Anu George, Chief Quality and Transformation Officer at Morningstar

Anu George

Chief Quality and Transformation Officer

Buy Side only Workshops (Open to a maximum of 20 delegates)

3:20 pm - 3:40 pm Case Study: Distribution of funds to a third parties: How can you make your fund management process and investment products distribution more transparent and efficient
  • How to store and use data to help selling products?
  • Distribution – how to manage the load of due diligence and oversee  intermediaries to understand the fund offering in the marketplace, assess geographical exposure and AML KYC compliance?
  • How to control what is done on the side of distributor and sub distributor and ensure the funds are being sold to the right audience and all the relevant disclosure is provided to the client?


3:40 pm - 4:10 pm Crystal Ball Panel: Adapting to an era of populism and rise of the machines - What will the investment operations landscape look like in 2029?

4:10 pm - 4:15 pm Chairperson’s Closing Remarks: