InvestOps Europe 2019

17 - 19 September, 2019

Novotel London West

+44 (0) 207 368 9465

Conference Day One - Wednesday 18th September 2019

8:00 am - 8:50 am Conference Registration and Networking Breakfast

8:50 am - 8:55 am Welcome Address: Liuba Pignataro, Editorial Director, InvestOps

8:55 am - 9:00 am Chairperson’s Opening Remarks:


9:00 am - 9:20 am Buy Side COO Keynote: Creating a culture for innovation - How to build a best-in-class operations division that eliminates silos and drives the required changes within your business

  • How is APG Asset Management managing the journey to become a truly innovative InvestTech enterprise and to encourage top down and bottom up innovation?
  • How areAPG Asset Management embracing change and innovation while creating a collaborative culture to ensure they are working towards strategic company’s goals and adding significant value to the business?
  • What practical steps can you take to leverage an agile approach for IT development to supporting the innovation journey

Marcel Prins, Chief Operating Officer at APG Asset Management

Marcel Prins

Chief Operating Officer
APG Asset Management

9:20 am - 10:00 am COO Keynote Panel: Assessing the top 3 transformational trends shaping investment operations - How are the leading European buy side firms adapting now to thrive in a technology driven landscape?

  • Which types of technological innovation are going to transform investment operations and the way you work over the next 10 years?
  • The convergence of technology and operations- Leveraging FinTech across multiple functions to create a flexible model for longevity
  • Agile front to back consolidation- How can operations support any changes in trading strategies quickly and efficiently allowing for best investment decisions?
  • How can you prepare your investment operations division toadapt to the ever-increasing expansion into cross asset products and instruments? 
Ursula Schliessler, Chief Administrative Officer at .

Ursula Schliessler

Chief Administrative Officer

John Marsland, Chief Operating Officer at Schroder Investment Management

John Marsland

Chief Operating Officer
Schroder Investment Management

Geoff Galbraith, Chief Operating Officer at MAN Group

Geoff Galbraith

Chief Operating Officer
MAN Group

Alain Mandy, Chief Operating Officer Global Funds at Wellington Management

Alain Mandy

Chief Operating Officer Global Funds
Wellington Management

Ersilia Molnar, Chief Operating Officer at Muzinich & Co

Ersilia Molnar

Chief Operating Officer
Muzinich & Co

10:00 am - 10:20 am Sell Side Keynote: Mitigating margin pressure - What aspects of the sell side investment operations model can be applied to the buy side to achieve increased end-to-end operational efficiencies?

  • Building a tech-savvy operations division - What technology is crucial to increase your bottom line and improve operating leverage?
  • Benchmark your operations - How to implement new asset classes promptly and accelerate time to market for new products?
  • How adopting consolidation is helping your organisation to build a competitive advantage for years to come

10:20 am - 10:40 am Fireside Chat: Transforming operational business models - In the backdrop of fee pressures, passive investments and increasing demands for transparency, how can you adapt to generate increased alpha and grow your AUM?

  • What practical steps can you take to create an agile operational business model that can react to technological advances and changes in market infrastructure?
  • Leading through transformation - What are the best ways to get your team to embrace change initiatives to help your firm seize new opportunities?
  • Which types of technological innovations are transforming investment operations and the way you work?
  • How can digital tools help to cut costs whilst enhancing quality and flexibility within your operations division?

Eric Bernstein, President of Asset Management Solutions at Broadridge Financial Solutions, Inc.

Eric Bernstein

President of Asset Management Solutions
Broadridge Financial Solutions, Inc.

Mr. Vikramaaditya, Chief Transformation & Administration Officer at HSBC Global Asset Management

Mr. Vikramaaditya

Chief Transformation & Administration Officer
HSBC Global Asset Management

10:40 am - 11:20 am Coffee Break


11:20 am - 11:40 am Fireside Chat: Gaining an enterprise-wide view of your data– How can you implement a data management strategy that increases transparency across the business and aids accurate decision-making?

  • Examining best-practice data management - How data is managed, regulated and structured across the firm so you can use it in a manageable way?
  • Using data to take your operations division to the next level - How to create a data community to support the enterprise in every functional area what are the steps in investment operations, how we can use the data to take the operations to the next level?
  • Embedding a data culture across the firm - How to use your data to enhance your business decisions and risk management
  • The best practices of collecting and storing data for regulatory purposes - How can you manage your data in a way that you can easily extract exactly what you need at any point at time?
  • Building a technologically driven data hub - What steps should you take to ensure you have the right technology in place to make the most of your data?
Sean Kennedy, Head of Investment Operations - EMEA at Vanguard

Sean Kennedy

Head of Investment Operations - EMEA

Rob Middleton, Head of Investment Operations at Royal London Asset Management

Rob Middleton

Head of Investment Operations
Royal London Asset Management

11:40 am - 12:00 pm Innovation Keynote: Achieving end-to-end operational efficiency through automation - What manual processes should you automate to reduce costs and focus human capital where it is truly needed?

  • How smart use of technology can make improvements in end-to-end efficiency and enhance productivity whilst reducing operational risks?
  • Technology as a driver for change - What parts of your operations should you fully automate and what is next?
  • How can you ensure you have the right technology and processes in place to meet your current and future objectives?
  • Recognising the value of new initiatives - How do you measure the success and ROI of any new technologies you on-board?
  • Practical implications of deploying digital workflows, AI and RPA - How predictive algorithms can be used to identify potential issues before they appear? 

12:00 pm - 12:40 pm All Star Panel: Striking the balance between the human and digital - How can you balance headcount and technology to run an efficient streamlined investment operations division?

  • What does the ideal digitalised investment operations division look like and how can this be achieved?
  • Assessing the remaining manual functions – What should you be looking to automate next to reduce the human touch and bring scalability and speed to your division?
  • How technology is changing the nature of functions within operations - What skills should you now be looking for when hiring for the future?
  • What roles are being hit by digitalisation and efficiency demands and which areas are seeing growth with new talent?

Jacob Elsborg

Director, Director of Pension and Investment Operations

Amir Nabi, Chief Operating Officer at Dolfin

Amir Nabi

Chief Operating Officer

Jordan O'Neill, Head of Operations and Treasury at Aspect Capital

Jordan O'Neill

Head of Operations and Treasury
Aspect Capital

David Easthope, Head of Capital Markets at Celent

David Easthope

Head of Capital Markets

Ø  The pros and cons of electing a third party - What steps are buy side heads taking to outsource different aspects of their investment operations?
Ø  Pre-outsourcing assessment - How can you establish if your organisation ready to embrace new operating model that will result from the outsourcing? 
Ø  To outsource or not to outsource - How can you establish what operational processes should be retained?
Ø  Vendor management vs. building internally - Where should you allocate resources and what factors should be considered?
In an era of increased regulatory scrutiny does outsourcing your investment operations give you enough effective oversight and supervision?
Alan Copping, Senior Market Specialist at SimCorp

Alan Copping

Senior Market Specialist

Christian Brønd Måhrbeck, Head of Derivatives Operations at Nordea Asset Management

Christian Brønd Måhrbeck

Head of Derivatives Operations
Nordea Asset Management

Nick Hughes

Chief Operating Officer
Velanne Asset Management

David Weaire, Head of Operations at Investec Asset Management

David Weaire

Head of Operations
Investec Asset Management

Nabil Fejjal, Head of Middle Office Control, France at AXA Investment Managers

Nabil Fejjal

Head of Middle Office Control, France
AXA Investment Managers

1:20 pm - 2:40 pm Lunch Break

1:20 pm - 2:20 pm Buy Side Only Think Tank Lunch: How can the buy side investment operations better collaborate to drive mutually beneficial initiatives forward?

Steve Loizou, Head of Operations Control at Janus Henderson Investors

Steve Loizou

Head of Operations Control
Janus Henderson Investors

Chaired by: John Lund, Buy Side Derivatives and Collateral Management Specialist

Optimising Your Derivatives Workflow

2:40 pm - 3:20 pm 360 Perspective: Maximising your STP rate - What aspects of OTC derivatives should be fully automated to help you focus on building business value while keeping risks under control?
  • Practical applications of improving automation and moving processes: What steps can be taken to ensure your internal processes are sufficient before you automate them and move from the basics to machine learning and robotics?
  • How to develop operational capacity  to prepare your IT systems to support for multiple IM and VM credit support annexes and collateral call issuance/reconciliation processes?
  • Is the need for automation accelerating market structure changes such as trading electronification or clearing? 
  • Why the need for a “joined up” front to back flow has never been more important with the execution model being the primary root cause of downstream operational risk (e.g. regulatory reporting)

John Lund, Buy Side ‎Derivatives at Collateral Management Specialist

John Lund

Buy Side ‎Derivatives
Collateral Management Specialist

Jarno Bostelaar, Head of Operations Cardano Group at Cardano

Jarno Bostelaar

Head of Operations Cardano Group

David Weaire, Head of Operations at Investec Asset Management

David Weaire

Head of Operations
Investec Asset Management

Optimising Your Derivatives Workflow

3:20 pm - 4:00 pm Case Study Revolution: Meeting the 2019 OTC derivatives requirements - Which new innovations should you incorporate to enable collateral optimisation?
  • Where to place your collateral team within the firm to bring the most value?
  • How can technology enable collateral optimisation and streamline your operational processes?
  • How to use securities lending to receive additional collateral and boost revenue?
  • What new infrastructure is required for securities lending?
  • How replicating the prime brokerage margin methodology can help to create more capital

Matthew Scott, Head of Operations at G-Research

Matthew Scott

Head of Operations

Chaired by Paul Sinthunont, Analyst, Institutional Securities and Investments, Aite Group

Balancing Tech With The Human Touch

2:40 pm - 3:20 pm 360 Perspective: How can you digitise client onboarding and lifecycle management to reduce the strain on your teams?
  • What do buy side firms see as the top challenges in the onboarding process and how are these being addressed?
  • What technology solutions are available to overcome the manual nature of client onboarding?
  • How can the industry reach consistency in the onboarding process and establish common practices?
  • What is the future of online client reporting and how will technology drive efficiencies in this space?

Fabio Tramontano, Executive Director at Goldman Sachs Asset Management

Fabio Tramontano

Executive Director
Goldman Sachs Asset Management

Andrea Clark, Managing Director, Head of EMEA Client Engagement at State Street Global Advisors

Andrea Clark

Managing Director, Head of EMEA Client Engagement
State Street Global Advisors

Brittany Garland, Director, Operational Risk and Regulatory Compliance at IHS Markit

Brittany Garland

Director, Operational Risk and Regulatory Compliance
IHS Markit

Balancing Tech With The Human Touch

3:20 pm - 4:00 pm Case Study Revolution: How to implement RPA, AI and ML across disparate functional applications and legacy technology to exploit their full potential
  • How to prepare and perfect your internal processes for automation?
  • How to ensure the quality of data you provide to supports your AI ambitions? 
  • What practical steps can be taken to improve automation and moving processes from the basics to machine learning?
  • How to apply machine learning and AI to identify the cause of inconsistency and anticipate problems before they occur in order to improve the reconciliation process?

Buy Side only Workshops (Open to a maximum of 20 delegates)

2:40 pm - 3:40 pm Workshop: Reducing the regulatory burden - How to leverage RegTech innovations to reduce complexity and efficiently meet your regulatory obligations
  • MiFID, UCITS and AIFMD:  how RegTech solutions can help asset management in the area of complexity, constant evolution and inconsistency of the current regulations?
  • How to automate a newly buit solution  and integrate it into legacy operating models while managing operational and regulatory risk?
  • Finding the right provider – can one provider meet all your operational requirements?
  • How data privacy and security concerns  can be addressed?

Buy Side AUM Roundtables (Open to a maximum of 12 delegates)

2:40 pm - 3:40 pm AUM Roundtables: How can you establish when is the right time to start outsourcing operational functions and which outsourcing models are best suited for your business?
With the increased acceleration of outsourcing, to outsource non-core processes or not is no longer a debate and now the focus has shifted to minimising disruption. In these working groups  we will review the key factors for an asset manager to outsource and together create a check-list of main steps to ensure that aligning the organisation for outsourcing is not more time-consuming than executing the outsourcing process itself.
Ø  Assessing the trade off between cost and time - Does outsourcing always remove the burden?
Ø  What operational functions are best suited for outsourcing and which key processes are coming back in-house?
Ø  What is the impact of outsourcing moving into dealing and other specialist functions?
Ø  How can you best establish the middle ground between outsourcing and keeping technology in-house?

Roundtable 1: $100 Bn+ AUM
Hosted by: Ismail Larbi Meziane,  Head of Middle Office, Candriam Investors Group
Roundtable 2: $50 – $100 Bn AUM
Hosted by: +1 buy side
Roundtable 3: Less than $50 Bn AUM
Hosted by: Kurt Hangaard, COO, BankInvest
Ismail Larbi Meziane, Head of Middle Office France at Candriam Investors

Ismail Larbi Meziane

Head of Middle Office France
Candriam Investors

Kurt Hangaard, Chief Operating Officer at BankInvest

Kurt Hangaard

Chief Operating Officer

4:00 pm - 4:20 pm Afternoon Networking Break

Optimising Your Derivatives Workflow

4:20 pm - 5:10 pm 360 Perspective: UMR and SIMM: Meeting the final phases of initial margin for non-cleared derivatives - How to embed these new processes into your investment operations
  • Building your UMR roadmap - What are the key milestones and how can you ensure you are remaining compliant under the latest guidelines?
  • Standard Initial Margin Model (SIMM) - What are the product areas defined under SIMM and how can you calculate these?
  • Initial Margin Calculations and the  value beyond UMR compliance - How can analytics help a firm turn UMR from regulatory challenge to opportunity and gain a competitive advantage?
  • UMR and SIMM: staying under the $50mm threshold limit - What  monitoring processes do you need in place to avoid posting Initial Margin under UMR?

Marc Knaap, MD and Head of Business Development at Cassini Systems

Marc Knaap

MD and Head of Business Development
Cassini Systems

Nosheen Amir-Ebrahimi, Product Head of Derivatives Data and Valuation Services at IHS Markit

Nosheen Amir-Ebrahimi

Product Head of Derivatives Data and Valuation Services
IHS Markit

Balancing Tech With The Human Touch

4:20 pm - 5:10 pm Case Study: Best practice investment reconciliation - How to deliver reconciled accounts quicker, with minimal effort and higher accuracy
  • How to harness the latest automation technologies to streamline processes
  • How to replace manual intervention and spreadsheet reliance
  • How real data control can help your cost saving power
Hugh Burden, Head of Banking Sector at AutoRek

Hugh Burden

Head of Banking Sector

Buy Side only Workshops - Open to a maximum of 20 delegates

4:20 pm - 5:10 pm Workshop Re-Positioning the Client Reporting Function to Enable Growth?
  • Why are organizations looking to re-position the function?
  • Where are firms looking to rationalise and consolidate?
  • What are the benefits in taking a consolidated approach?
  • What role will digitisation and client experience play moving forward?

Iain Smith

Marketing Principal
Simcorp Coric

Buy Side only Boardrooms - Open to a maximum of 12 delegates

4:20 pm - 5:10 pm Boardroom: Low fee and zero fee funds - How can active asset managers adapt to survive in the new market order
  • How to help investors to understand what fees are being charged and how they work while staying compliant at the same time?
  • Low level and zero fee funds – how disruptive is this model for the industry and how to adapt and compete?
  • How can using digital tools help to cut costs whilst enhancing quality and flexibility?
  • Understading how uncertainty in the macroeconomic environment influences a fairly wide distribution of potential outcomes in terms of margins and AuM growth for asset manager – are youable to respond quickly to changing market conditions?

Karen Zachary, Chief Operating Officer at CRUX Asset Management

Karen Zachary

Chief Operating Officer
CRUX Asset Management


5:10 pm - 5:40 pm Future of Work: Institutionalising LEAN transformation and an agile culture in your organization to achieve operational excellence

Anu is responsible for providing strategic direction to Morningstar’s transformation and operational excellence initiatives. She works at the intersection of emerging technologies, strategy, leadership and operational excellence. She is also charged with helping Morningstar to adopt concepts related to the “future of work”. She has successfully led the LEAN and Agile transformation at Morningstar and now Anu is focused on mastering design thinking and driving a digital transformation in the organisation. Anu has more than 20 years of experience in reputable organizations such as Unilever, GE, and Morningstar. She has global experience through her extensive work in Asia, North America, and Europe.
Anu George, Chief Quality and Transformation Officer at Morningstar

Anu George

Chief Quality and Transformation Officer

5:40 pm - 5:45 pm Chairperson’s Closing Remarks

5:45 pm - 7:15 pm Drinks Reception